Returns Policy

  Return Conditions

  1. We do not accept any returned item/s that is worn, damaged, washed or altered in any way.
  2. In the unlikely event that your item is damaged or faulty, we will offer an exchange or voucher.
  3. Items returned must be in their unused condition with the original packing unless the damages relate to colour running or manufacturing faults.
  4. We do not offer a collection service for the packages returned to us. The returns will be made at your own cost. Either returned to our physical address listed below or via Post Net, Aramex etc.

Note: The original shipping fees are non-refundable.

Return Address

If you wish to return any items, please return to this our shop address.
568 Trichardts Road, Ravenswood, Boksburg, Boksburg, Gauteng


We do not offer refunds. If you have any queries please email tennille@kalo.

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